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08 November 2011
2010 Service Benchmark Study
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Kathy Milks
phone: 703-827-5295 |
Mario Winterstein
phone: 703-827-5228 |
Related Assets
Other articles in Customer Service:
- Active Initiatives Sponsored by the Global Service Committee
- International Information and Travel for the Service Professional
- Safety and Standards in Customer Service
- Training Resources for the Service Professional
- Customer Service Best Practices - Metrics
- Service For The Bottom Line
- Service Tools of the Trade
- Communicating with Customers and Staff
- International and Domestic Supply Houses for Service
- International Travel