Stan Phelps

Key takeaways from my presentation:

  • Learn how purpose is changing the way we work and how customers choose business partners.
  • Understand the five ways businesses can embrace purpose that drives employee engagement, fuels the bottom line, and makes an impact on the lives of those it serves.
  • Leave with actionable ways to improve the customer and employee experience.


An IBM futurist, TEDx speaker and Forbes contributor, Stan leads a consultancy that inspires leaders to think differently about their most important stakeholders and helps brands win the hearts of employees and customers. He has more than 20 years of global marketing experience with IMG, Adidas, PGA Worldwide Exhibitions and Synergy. Stan has written five books: Purple Goldfish, Purple Goldfish Service Edition, Green Goldfish, Golden Goldfish and Blue Goldfish. A recognized expert in technology, customer experience and employee engagement, he has spoken at more than 150 events in 10 countries.