CMTSEs Share Their OpinionsThe Certified Manufacturing Technology Sales Engineer (CMTSE) designation is more than just five letters on a business card. Since its inception twenty years ago, CMTSEs have cited the program as an unparalleled opportunity to learn about their chosen field, position themselves for greater professional development, enhance the status of their companies, and achieve recognition for this personal accomplishment. Today, CMTSE participants admittedly are registering for a variety of reasons and receiving their own personal benefits by participating.
At Taylor Hobson, they found customers seeking internal certifications and felt they should do likewise. As Ed Galzin, Regional Sales Manager, noted, "Certification is validation that one is dealing with a credible source, which is what CMTSE certification means to me."
"Certification is Validation"
Many CMTSEs derive value from the exam preparation process through a review of the two-volume study guide, which covers subjects in both sales and technology. Scott Zavala, Sales Engineer, Haas Factory Outlet, stated, "I got into the machine tool industry three years ago and didn't know anything about CNC machines.
It took me about six months to pick up the terminology and speak to a prospect in a somewhat educated manner. In studying for the exam, I learned more than in my entire first year in the industry. I wish that I had taken it sooner."
Troy Kattenhorn, Sales Representative, Foothills Machinery Sales, who said he took the exam because he felt it would be the best and fastest way to further his career, concurred. "I learned things that I probably wouldn't have by just working in the field. It forced me to go into depth in the subjects in which I wasn't very strong."
"Fastest way to Further My Career"
And, Dean Coughenour, Sales Engineer, Hartwig, felt the program was beneficial because he learned about fabricating processes, noting he can now assist the fabricating department at Hartwig, and help "turn leads into sales."
Steve Meussling, Sales Engineer, GE Machine Tool Services, also felt the study process was the best part of the examination. He added, "I strongly believe in the need for some sort of benchmark in this industry. Our customers' knowledge and awareness is evolving at an incredible pace, and their needs and demands are for knowledge and consultative partnership as well. Continuing education opportunities in our field are few. The CMTSE is becoming one of the best."
"Best Educational Opportunity"
David Hope, Sales Engineer, Quality Systems Co., felt the exam ultimately provided him with a great deal of confidence. "I learned something of value that I could put to use right away in daily sales calls."
"Learned Things I can Use Right Away"
From Nick Berilla, Sales Engineer at Hartwig, Inc. and a CMTSE since 1998:
From Bill Clinkenbeard, President at Fives Machining Systems, Inc. and a CMTSE since 2001:
"The CMTSE program has provided an impartial, objective measure of my competence and professionalism in the areas of knowledge of machine-tool technology and administration skills ranging from sales and economics to manufacturing methods and CNC technology."
"I interface with many of our distributors/business partners on a daily basis. This program and certification process strengthened this partnership as well as our position with our customers. For those individuals that are CMTSE certified this program has helped me understand what knowledge level and commitment they have taken as well as their well deserved of personal achievement."
"The CMTSE program helped me evaluate and identify my strengths and weaknesses for improvement and additional training requirements."
"This was much more than just studying and taking a simple exam for certification. This requires all individuals to put forth a sincere effort to increase the skills and knowledge of excellent business practices in our related field of machine tools. My hats off to anyone making the time and energy commitments to strengthen their skills and knowledge position that plays a vital role in our country’s manufacturing economic future. Thank you AMTDA for a well organized/professional program!
From Ronnie D. Ehler, Sales Engineer at Hartwig, Inc. and a CMTSE since 1998:
"The CMTSE program gives me a great sense of personal achievement and prepares me to help my customers in a variety of ways. And when I need help internally, I know a fellow CMSTE is able and willing to help me.”
From R. Stephen Flynn, President of Optical Gaging Products, a Division of Quality Vision International, Inc. and a CMTSE since 1993:
"I am proud to have served in the manufacturing technology industry going on 48 years and soon to be 23 IMTS’. When the Certified Manufacturing Technology Sales Engineer program came about in 1993, I quickly signed on for the first class and became a Founding Member, maintaining active membership and participation. Wow! Has it been 25 years?
CMTSE founding principles have not changed over the years and the reasons to become a CMTSE today carry the same justification in setting oneself apart from all the rest. The CMTSE designation brings credibility to an industry that is quick to designate the term engineer broadly and often without background or achievement. The title Certified Manufacturing Technology Sales Engineer is credible tying the person to an industry sanctioned certification program that is professionally managed and validates technical competency across a wide range of technologies.
CMTSE ………. It just means more!"
From Tom Nugen, Sales Manager at Technical Equipment Sales and a CMTSE since 2015:
"I’ve been in the machine tool business less than 5 years. Soon after I started I noticed that most of Technical Equipment’s top performing Sales Engineers were CMTSEs. As a manager I felt that I needed to understand what set them apart and wanted to know if the CMTSE certification played a role in their success. Accordingly, I went through the preparation process and took the CMTSE exam. It was very apparent that this certification involved much more than just knowing machine tools. To pass this exam you have to understand the industry, territory management, metrology, machine construction, as well as many other manufacturing disciplines. This certification is truly a differentiator among salesmen in our industry. Anyone that is able to obtain the CMTSE should be proud of that accomplishment.
I feel that having sales staff that has earned this certification is important to our success. Every Sales Engineer that we hire will either be a CMTSE or will go through the program. Last year we put 5 employees through and this year 3 more take the test in February 2018.
I am thankful to those who put this certification together. Knowingly or not, they perpetuated excellence in our industry. We are pleased that AMT manages this program to help with the development of staff.
Obtaining CMTSE certification is a must for every Sales Engineer who wants to see success."
From Tim Thiessen, Vice President of Sales & Marketing at Okuma America Corporation and a CMTSE since 1997:
"CMTSE, when first proposed to me over 20 years ago, was a chance to earn Certification in what I thought was a very niche industry of Machine Tools. I now realize that our little niche is actually where the rubber hits the road when it comes to Manufacturing of all things created by humans. This is what has kept me in this industry and both challenged and satisfied me professionally all these years.
Coming to Sales from Applications Engineering I thought the Exam would be a breeze. I was aiming to show up all those “Sales types” with my score. I was humbled to realize there was a lot more breadth to this Certification than I thought. I did pass, and will keep my score to myself. Since then I have come to respect the many others (in various disciplines) who have earned this certification. I also get the chance every few years to be reminded of the importance of maintaining my certification by continued education and also giving back. Over the years I have seen how much effort has been put into maintaining and keeping the exam relevant to modern industry and technology. Kudos to those AMT members who have put that time in!
If you have not thought about earning CMTSE or have been putting it off, I urge you to take that step. Don’t do it for the “credentials”, do it for yourself and for those you are serving. You WILL BE better for it and others WILL SEE the additional value from you."